Bucher Emhart Glass will use Artificial Intelligence (AI) software to drive efficiency and service delivery across its 13 international sites.

IFS is a technology provider of enterprise cloud and industrial AI software.

Bucher has upgraded to the latest version of its software for its 13 sites, which will result in 1000 users.

IFS Cloud capabilities will help to streamline operations for greater flexibility.

Bucher will also integrate process automation and predictive maintenance to increase productivity on its shop floor.

This will allow the container glass forming group to optimise the maintenance of its assets by identifying faults before they occur.

Reto Semadeni, CFO at Bucher Emhart Glass, said: “The decision to upgrade to IFS Cloud is a pivotal step in our ongoing pursuit of operational excellence and customer satisfaction. This transition is more than an upgrade; it’s a reinvention of how we manage our processes, maintain our assets, and engage with our customers.

“With IFS Cloud, we are not just keeping pace with technological advancements; we are staying ahead of the curve, ensuring that Bucher Emhart Glass remains a leader in the industry through innovation and superior service delivery.”

Bucher has also purchased IFS Customer Engagement, which will allow support staff to deliver rapid service and provide a smoother customer journey for orders, spare parts, and invoicing.